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Privacy Policy
Your Health, Our Commitment
At Clinic for Digestive Surgery, we place your health and privacy at the heart of what we do. This Privacy Policy explains how we handle your personal information to provide you with the best care possible, while ensuring your data is treated with respect and confidentiality.
1. What Information We Collect
To provide our services effectively, we may gather specific details about you, including:
- Personal Information: Such as your name, contact details, and identification number.
- Medical Details: Information that helps us provide appropriate care, like your health history, diagnoses, treatments, and medications.
- Payment Information: Necessary billing or payment details, when applicable.
- Website Usage Data: Information about how you interact with our website or mobile app, so we can enhance your online experience with us.
2. Why We Collect Your Information
Every piece of information we collect has a purpose. Here’s how we use it:
- To Deliver Personalized Care: We use your details to schedule appointments, respond to questions, and personalize your healthcare journey with us.
- To Improve Your Experience: Analysing how you use our site helps us refine our services and deliver a seamless digital experience.
- To Follow Legal Standards: We comply with Singapore’s Personal Data Protection Act (PDPA) and other relevant regulations, ensuring your privacy is protected at all times.
3. How We Share Your Information
Your information is handled responsibly and shared only when absolutely necessary:
- With Other Healthcare Providers: If it’s crucial for your care and with your consent, we may share information with other healthcare professionals involved in your treatment.
- With Service Partners: We work with trusted third-party service providers who help us with technical tasks like website management and data storage. They’re carefully selected to uphold strict privacy standards.
- With Legal or Regulatory Authorities: If required by law, we may need to disclose information to legal authorities, but only when absolutely necessary for your safety or our obligations.
4. How We Protect Your Privacy
We use robust security measures to keep your data safe from unauthorized access or misuse. Although no system is entirely without risk, we continuously update our practices to ensure the highest level of protection for your information.
5. Your Rights Regarding Your Data
We believe in transparency and respect your rights under Singapore’s PDPA:
- Access Your Data: You can request a copy of the personal data we hold about you.
- Correct Your Data: If something is incorrect, let us know so we can make it right.
- Limit Processing: In some situations, you can ask us to limit how we use your information.
- Data Portability: If needed, you can request your data in a structured, machine-readable format.
If you’d like to exercise any of these rights, reach out using the contact details at the end of this policy.
6. Cookies and Tracking Technologies
To enhance your browsing experience, our site may use cookies and similar technologies. These help us understand how you use the site so we can improve it for you. You can manage or delete cookies through your browser settings, though some features may be affected if cookies are disabled.
7. Children’s Privacy
Our website and services are designed for adults and are not intended for children. We don’t knowingly collect data from children under 13. If we become aware of such data, we’ll take steps to delete it immediately.
8. Updates to This Policy
We may make changes to this Privacy Policy occasionally to reflect improvements or comply with legal updates. Significant updates will be communicated, so you’re always informed about how we protect your data.
9. Contact Us
We’re here to answer any questions you may have about your privacy. If you’d like to know more about how we handle your data, or if you have concerns about this Privacy Policy, please reach out:
Clinic for Digestive Surgery
- Address: 38 Irrawaddy Road, #11-58, Mount Elizabeth Novena Specialist Centre, Singapore 329563
- Phone: +65 6570 2702
- Email: info@digestiveclinic.com.sg
Thank you for placing your trust in Clinic for Digestive Surgery. Your privacy is as important to us as your health, and we’re committed to protecting it every step of the way.
